FAQ

ECKO was built on the passion and vision of our leaders, and created from a strong belief that music, love, and vibrant energy bring people together. Our founders have ensured that our goal will be to tour and bring festival life to alluring destinations, incredible programming, and VIP and touristic experiences.

ECKO will take place in San Jose Costa Rica.

Saturday, October 5th 12pm-2:30am

Tickets will be sent out via QR code that could be printed into phycal and scanned at front entrance.

Tickets are selling fast and there's a possibility the event could sell out. Be sure to purchase your tickets now to guarantee your spot and avoid missing out on this incredible experience!

Tickets are limited to five (5) per person.

Your card should be charged within two business days. If you do not see the charge on your account, please contact info@eckofestival.com

The best way to avoid ticket fraud is to buy directly from Starticket. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.

There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By attending the Ultra Music Festival, you voluntarily assume all risks related to exposure to COVID-19 and its variants.

Yes, 18+ is the minimum age to attend Ecko.

All vendors must submit applications and be approved. This includes walking vendors. If you have items to sell at the event please contact the appropriate Vending team to receive approval. For Food Vending please contact info@eckofestival.com

If you are caught vending during the event your items will be confiscated and you will be removed from the event.

Please be patient and do not worry. A friend getting a shipping confirmation email before you, does not indicate that your order has been missed. If you order items separately, they will be shipped separately, with multiple confirmation emails.

If you have questions about your order, please contact Starticket. You can reach them by email tickets@startickets.com or (855) 832-3375